Chromono Support

Chromono (a color-splash app for photos and videos) / Operator: GIMPEI OKADA

Thank you for using Chromono. For questions, requests, or bug reports, please feel free to contact us below.

Contact
chromono.app@gmail.com
To help us respond quickly, please include your device (e.g., iPhone 15), your iOS version, and what was happening at the time.

Frequently Asked Questions

Where are my edited photos and videos saved?

You can save them to your Camera Roll from "Save." All processing happens on your device, and your data is never sent externally.

I can't use video editing / I want to remove ads

Video color splash and ad-free use are available with the one-time "Chromono Pro." You can purchase it from Settings or the paywall.

I purchased Pro but it isn't active / I switched devices

Because it is a one-time (non-consumable) purchase, you can restore it without paying again via "Restore purchase" (in Settings or the paywall), as long as you use the same Apple ID.

Exporting is slow or fails

Long or high-resolution videos can take time. Please check your device's free space and try again after a while.

I want to change tracking permission or consent settings

You can change these at any time from the iOS Settings app or from within the App's settings.